Privacy Policy

Privacy policy

KO Sports FC is a trading name of KO Academy Ltd

At KO Academy Ltd, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

If you have any questions regarding this statement and our privacy practices, please contact us by email koacademyltd@gmail.com

 

Who are we?

KO Academy is a company registered in England, number 14125956.  Our registered office address is KO Academy, 22 Quarrybank Lane, Swadlincote, South Derbyshire, DE11 0FP. For the purposes of Data Protection Little Kickers is a data controller. Our ICO registration number is: Z1211801.

 

What personal data or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.

 

How do we collect data or information from you?

We collect data or information about you when you use our website, or when you make an enquiry about our products or services, enquire about a job opportunity, or if you register to be sent an email news update.

 

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best information on our products and services.

 

We may use your information to:

 

·     To carry out our obligations arising from any contract or contract negotiations entered into by you or us as a customer or prospective customer.

·      Process an enquiry that you have made to us.

·      Process your order and process after sales service

·      To process a job application.

·      Send you communications that you have requested, for example our email newsletter.

·      Maintain a class register.

 

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the KO academy classes, If you would like to know more, please read below:

 

Details of our processing

 

1. Prospective Customers

 

Type of Data Held

·      Name and contact information

·      Information and documents relating to the services we are providing, including communications with you.

 

Length of Time Held

We will retain information about you for the duration of the enquiry, then a further 5 years.

 

How Data is Held

Data is stored in secure servers in both the EEA and non-EEA (Canada) servers.

 

2. Customers

Type of Data Held

·      Parent Name and contact information

·      Name and Date of Birth of child

·      Information and documents relating to the services we are providing, including communications with you.

·      Billing and payment information (NB: we do not store Credit or Debit Card details).

·      Any person under the age of 18 years old is classed as a child and will need an adult to complete the booking process.

 

Length of Time Held

We will retain information about you for the duration of our contractual relationship with you, then for an additional 4 years. We retain financial transaction records for 6 years, following the end of the current financial year.


Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes. 

 

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

                                                   

Your Choices & Rights

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

 

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

 

  • You can verify the details you have submitted to KO Academy by contacting us by email: koacademyltd@gmail.com.  Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
  • You can always feel free to update us on your details at any point by sending an email to koacademyltd@gmail.com
  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us. 
  • You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email koacademyltd@gmail.com

 

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).  

 

Keeping your data secure

When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. 


Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 19/10/2022